Refund Policy
Refund Policy
Last updated: August 24, 2025
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Scope. This policy applies to digital products (e.g., PDF/PNG/SVG files, templates, bundles, licenses). Unless we explicitly offer a physical product with its own return terms, all items are digital downloads.
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Standard policy (digital items). Because files are delivered instantly, sales are generally final and non-refundable once the download link is issued. We’re happy to help with any file issue and will first attempt a repair/replacement (e.g., re-link, corrected file, alternate format).
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We will make it right if:
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The file is corrupted/incomplete or the wrong item was delivered.
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You were charged twice or accidentally purchased the same item twice.
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You cannot access your download after purchase despite following our help steps.​
For the cases above, we’ll provide a working file or refund to your original payment method (at our discretion) after verifying the order.